FAQ

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  • Is your process effective?

    Electron beam treatment has been widely studied and used for several decades and is considered amongst the most effective sterilization methods. 

  • Who uses our service?

    Animal Feed, Lab Diet Supplements and Pet Food Manufacturers, Importers, Packagers and Distributors.

  • What form of feed can you process?

    We currently treat animal feed and pet food in pellet, powder, croquet, flakes, bone and chew form. We also process animal bedding and lab diet supplements.

  • How do I pack the product for the Iotron treatment?

    Product packaging affects the efficiency of the process.  Please contact Iotron to confirm the suitability of your current packaging and ensure the most cost effective treatment.  Products sent to Iotron for treatment are palletized.  In preparation for return, products are re-palletized and stretch-wrapped in the same manner as receipt or as requested.

  • How do the logistics work?

    In general, our Customers are responsible for delivery of materials to Iotron and pick up from Iotron, after treatment.  If you have any transport concerns, please let us know as we would be happy to recommend solutions.  We can accommodate drop off/pick up times according to your specific needs.

  • What is your turnaround?

    If fast turnaround time is required, scheduling an appointment may allow same day or next day pick up.  Our regular turnaround time, without scheduling, is approximately 3 business days or less. 

  • Where are you located?

    We have a facility in Port Coquitlam (British Columbia) less than 30 minutes from the Vancouver port. We have a second facility in Columbia City, Indiana, just outside Fort Wayne.

  • What are your rates?

    Iotron rates are dependent upon the product configuration and treatment requirements as well as volume based considerations.  Please contact Iotron for a competitive quotation.

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Thank you for your interest in Iotron Technologies Corporation. For more information on how Iotron can help your business, contact us today for a free quote!

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